SCHOOL SPORTS: CONSUMER SATISFACTION

Resumo

Customer satisfaction is important in the market for business organizations and when it comes to school sports, could not be different, since consumers determine the level of success of the events. Through a bibliographical analysis we will seek to understand the preponderant factors for consumer satisfaction in school sports, from the problematic of which aspects allow the consumers of the school sport to feel satisfied in the events. This article concludes that a good environment and equipments are essential to the well-being of the cliente, that is, the practitioner and the viewer.