CORPORATE SUSTAINABILITY: AN ANALYSIS OF NATURA &CO’S GRI INDICATORS (2022–2024)
Keywords:
ESG, Global Reporting Initiative, Governance, Equity, Waste ManagementAbstract
This article analyzes the environmental, social, and governance (ESG) performance of Natura &Co from 2022 to 2024, based on the Global Reporting Initiative (GRI) standards, with the aim of assessing the coherence between reported goals, practices, and results. Methodologically, the study adopts a mixed-methods documentary approach, combining a longitudinal quantitative analysis of selected GRI indicators (GRI 201, 203, 301, 306, 405, and 414) with a qualitative content analysis of corporate sustainability reports, complemented by secondary sources from the specialized literature. The results indicate a high level of institutional maturity in ESG reporting, evidenced by data consistency, the use of derived metrics, and the integration of sustainability into corporate strategy. In the environmental dimension, incremental advances are observed in material circularity and waste management; however, structural challenges persist, such as the absolute increase in non-renewable material consumption and the sensitivity of percentage-based indicators to methodological changes. In the social dimension, the findings highlight progress in gender and racial pay equity and the strengthening of due diligence in the supply chain, contrasted with ongoing limitations in racial and gender diversity at the highest levels of governance. From a governance perspective, even amid financial restructuring, the company maintained social investments and linked financial instruments to ESG targets, reinforcing a shared value creation logic. The study concludes that, although Natura &Co demonstrates advanced ESG reporting and socio-environmental governance practices, further strengthening of the ESG agenda requires more robust metrics, greater standardization of disclosure, and verification mechanisms capable of transforming sustainability reporting into an effective instrument for impact reduction and the promotion of sustainable development, particularly in the Brazilian context.
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