EVIDENCE OF CONTENT VALIDITY OF A MEASURE OF ORGANIZATIONAL GOVERNANCE MATURITY

Abstract

Understanding organizational governance maturity involves verifying whether the organization executes and follows the activities established in its governance framework (structures, systems, and processes). It is associated with the continuous improvement of an organization's skills and processes, aimed at increasing its productivity within a defined period, which is managed, measured, controlled, and effective as a process in organizational evolution. The study aimed to assess the semantic and content quality of the scale's questions, considering the degree of agreement on understanding, clarity, and importance of the proposed items. Seven employees from public institutions in Paraíba, predominantly male and from different areas of expertise, participated in the study, most of whom had a master's degree. Kappa, IVC, RVC statistics, and the Kuder-Richardson indicator were calculated. All items had agreement rates of over 80% regarding understanding, clarity, and importance; the Kappa index ranged from 0.90 to 1.00, the Kuder-Richardson's Rhô was 0.89, and IVC and RVC were 1.00. The instrument revealed that all items achieved a high percentage of agreement on the content evaluated by the participating judges, both in semantics and content. There was a high level of reliability in evaluating the content of the items, with perfect adequacy of content. The scale aimed at measuring organizational governance maturity is valid in its semantics and content. According to the judges' conception, the items corresponded to the logic and meaning of the theoretically raised questions regarding understanding, clarity, and importance, ensuring the robustness of content validation.